Some of our Frequently Asked Questions

Is there a shipping minimum?

Yes, we have a $30 minimum on every shipment.

Are the smoked meats cooked and ready to eat?

No, all smoked meats are “Par-Cooked” or partially cooked, and must be cooked before consuming. You can go to our blog and read some recipes on how to cook our smoked meats, or go to 37 Cooks blog to see more recipes!

Can I use some of the product and refreeze it?

Yes, you can refreeze the smoked meats if you do not use them all when you open the meat package for the first time. Vacuum pack the meats or wrap in freezer paper tightly and place into the freezer. Once the product is refrozen, the product will hold for 3 weeks. Boudin can be refrozen but we suggest for fullest flavor that you do not refreeze boudin, and consume within 3 days of arrival.

I bought a smoked ponce and do not know how to cook it, how should I cook the ponce?

Go to our blog or recipe page and search smoked ponce recipe, or click here.

How do you reheat/cook boudin?

The best way to reheat boudin is by warming it up on a BBQ pit, all you need to do is warm it for approximately 3-5 minutes on one side, then flip and 3 minutes on the other side. Delicious. Also, you can bring a pot of water almost to a boil, do not boil boudin in pot, for about 15 minutes, then remove from the pot and let it steam, covered for about 15 minutes to have a nice crisp casing.

Do I have to pay sales tax

You have to pay Louisiana Sales Tax if the package is being delivered in Louisiana.

When will my order ship?

We try to get every order shipped as soon as possible, depending on the size of your order, some orders are shipped out the following business day. If you need the order rushed, select Overnight shipping option and contact us with instructions for your order. Orders are normally shipped on Monday, Tuesday, and depending on destination, Wednesday the week after the order is placed.

What do I do if the products are damaged

If products are damaged upon arrival, take a picture of the items in the box and take a picture of the items outside of the box and email them to us, admin@teetsfoodstore.com and we will file a claim on your behalf. We will resend the product once your claim is accepted by the carrier.

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